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TAMPA PRINTING IS OPEN FOR BUSINESS. We are currently operating under normal production and shipping schedules. We care deeply about keeping our employees and customers safe and healthy. We are diligently practicing safety measures within our facility to ensure that each employee is safe and protected. These include social distancing and frequent sanitizing of all areas and high-touch surfaces. These measures will also help keep your packaging and product safe and protected.PRODUCT DESCRIPTION: Tampa Printing uses heavy duty premium 13 oz indoor / outdoor vinyl banner material. All banners are printed using industry best latex ink technology, are UV and water resistant, and withstand hot and cold conditions. All banners include metal grommets in each corner for easy hanging. Larger banners receive additional grommets and reinforced hemming along all sides. All banner dimensions are Height (top to bottom in inches) and Width (left to right in inches).HOW TO ADD OR CHANGE AN EXISTING DESIGN: If you see a design and would like to make a slight change (ie adding a phone #, logo, or color change) just copy and paste this item number 192950848791 into Ebay’s search field. This is our “Minor Changes to Pre-Made DESIGN” banner listing. Find and purchase the size banner you need. Once purchased message us your changes (see below).**Copy the Item Number for the design you want modified.**TO FIND ITEM NUMBER: Scroll down to the Description section of product page. On the right hand side of page (for desktops) find “eBay Item number: xxx…” Copy that number into your message.TO MESSAGE US:Hover cursor over My ebay at top of page. Select “Purchase History”. Scroll to your order. Click on the “More Actions” link on the right side of the screen, below the Leave Feedback button. Select “Contact Seller”. Under “Select Topic” choose “I have a question about using my item or I want to send the seller a message”.Click the “Contact the Seller” blue button. On the next screen type in your message and attach any images we need to create your design. Be sure to include text colors, background colors, any special font requirements, images and the Item Number of the design you’re changing (if modifying an existing design) and our staff of graphic designers will send you a proof for approval. IMPORTANT: Please message us as soon as you place your order with the info you need.HOW TO PLACE A CUSTOM DESIGN ORDER: If you require more than just a couple minor changes, then copy and paste Ebay Item Number: 201889199294 into the search field of Ebay. This is our “Custom Listing” which allows for full customization. Message us (see above formessaging instructions) the background and text colors, font styles required (if any), and attach any images or logos we may need and we will send a proof for approval.PRODUCTION/SHIPPING: Our banner production is REALLY FAST! Once your order is purchased and/or design approved, your order ships the same or next business day! Our normal business hours are Mon-Fri, 9am-6pm EST, excluding holidays. **We do not offer refunds on Custom, Customizable, or Custom Phone # listings. Thanks for your understanding.**